Common questions

What does a guided operator do?

An operator visits the property and uses Code Comply to capture factual photos, notes and property details. Confirm the agreed scope before arranging a visit.

Is this a professional inspection or compliance certificate?

No. Guided property documentation is not a professional building inspection, defect diagnosis or compliance certification. Arrange any specialist assessment separately.

Do I need an account to enquire?

Start by entering your property address in the operator-assisted booking screens. You can check service availability and provisional days first. Submitting a request currently requires an existing customer account with booking membership enabled.

Is a calendar day a confirmed appointment?

No. A requested day is provisional. Appointment arrangements must be confirmed separately.

What will it cost, and where do you operate?

The whole guided operator process costs $110. You need to book a date through the operator-assisted screens. Operator coverage and available dates depend on the property and current availability.

Can I pay on this information page?

This page does not take payment. Confirm any payment arrangements with Code Comply after the service details are agreed.

I want to use the software myself.

Use the separate inspector and operator access path. Approval is required.