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How can we help?
For a guided operator visit, start with your property address in the existing operator-assisted screens. Software access and account help are separate options below.
Arrange a guided operator visit
The whole guided operator process costs $110, and you need to book a date. Start in the operator-assisted screens. Enter your property address to check the service area and see provisional days that fit the existing operator schedule and booking locations.
The existing booking rules determine which days are available. Choosing a day does not confirm an appointment.
Already have a customer account?
If your booking membership is enabled, use the calendar to request a provisional day. Your appointment is confirmed separately.
Inspector or operator software access
Request access to use Code Comply for your own work or ask about becoming an operator. Access and participation require approval.
Read about inspector and operator accessAccount help or other questions
Online requests currently require an existing customer account with booking membership enabled. If you need help accessing an account, contact info@codecomply.com.au.
If your email app does not open, copy this address into your email service. No message is sent automatically by this page.
Please do not include passwords, payment-card details or identity documents. For an initial question, a suburb or postcode is enough; do not send property photos or other occupants' details.